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What is your return policy?

We offer a 30-day return policy on most items. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Some restrictions may apply to certain products. Please ensure items are returned in their original packaging with all accessories.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept PayPal, Apple Pay, Google Pay, and Affirm financing for qualified purchases. Payment is securely processed at checkout.

Order Tracking

Once your order is placed, you can track its status anytime by visiting account.shopappliances.com. Simply log in using the email you used at checkout to view real-time updates, shipping progress, and estimated delivery details.

We'll also send you email updates as your order moves through each step—from confirmation to delivery.

What to expect after placing your order

After placing your order, you'll receive an order confirmation email with your order details. Once your order is processed, you'll receive a shipping confirmation email with tracking information. Large appliances typically require 1-3 business days for processing, and delivery times vary based on your location. Our delivery team will contact you to schedule a convenient delivery time.

Is my payment information secure?

Yes, your payment information is completely secure. We use industry-standard SSL encryption to protect your personal and payment information. We are PCI compliant and never store your full credit card details on our servers. All transactions are processed through secure payment gateways.

Why buy from Shop Appliances?

We offer competitive pricing, free delivery on orders over $599, expert customer service, and a hassle-free shopping experience. Our team has years of experience in the appliance industry and can help you find the perfect products for your home. We also offer installation services and extended warranty options for added peace of mind.