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Delivery & Installation Preparation Guide

To ensure a smooth delivery and installation experience, please review the information below before your scheduled delivery date. Proper preparation helps prevent delays, damage, failed services, and additional fees.

General Delivery Preparation

  • Review the Specifications section on the product page to confirm appliance dimensions.
  • Remove furniture, décor, rugs, or obstacles to create a clear and safe pathway.
  • If you are unsure about fit or access, you may take photos or videos and contact our team for assistance.
  • An adult (18+) must be present to receive and sign for delivery (19+ required in Alabama and Nebraska).
  • Ensure exterior walkways are clear of snow, ice, and debris.

Measure Everything

  • Measure all doorways, hallways, staircases, and turns along the delivery path.
  • Compare measurements with the boxed dimensions (shipping size) and installed dimensions (final fit).
  • Remember to account for handles, trim, hinges, and leveling legs.
  • Double check clearance for door swing if applicable to ensure your appliance can be opened once installed.
  • Allow ventilation gaps listed in the spec sheet — typically 1/2”–2” behind and above.

Old Appliance Removal

  • Disconnect and empty old appliances before installer arrival.
  • Remove any contents, racks, or residual water.
  • For freezers and refrigerators, unplug and fully defrost 24 hours prior. Remove all water/ice; units with moisture inside cannot be hauled away.
  • If installing a replacement, ensure connections are ready to accept new fittings.

Inspect Before Install

  • Inspect your appliance for visible damage before installers begin.
  • If damage is found, take photos and contact support immediately for further instructions before continuing installation.
  • Once installed, cosmetic claims may be denied.

Important Installation & Service Availability Notice

  • Installation and haul-away services must be purchased on the product page or in the cart prior to placing your order.
  • Installation and haul-away services are only performed when In-Home Delivery or White Glove Delivery is selected.
  • If your shipping method displays Curbside Delivery, installation and haul-away services cannot be performed, even if added to your order.
  • The same carrier delivering your appliance will perform installation and/or haul-away at the time of delivery.
  • Our delivery partners are trained professional installers — no separate appointment is required.

Packaging Removal Policy

  • Packaging and box removal are NOT included with standard In-Home Delivery, installation services, or appliance haul-away.
  • Packaging removal is only included with White Glove Delivery, where available.
  • White Glove Delivery availability is shown based on ZIP code during checkout.

Appliance Installation Guides

Use these appliance-specific checklists to prepare your space before the delivery team arrives.

Cutout & Cabinet Dimension Preparation

  • Always check the manufacturer installation guide before install day.
  • Verify that cabinet openings meet the exact cutout dimensions (width, height, depth).
  • If trim kits are required, confirm you have the correct model-specific kit.
  • For built-ins (wall ovens, microwaves, cooktops), ensure the cutout is square and leveled.
  • Maintain proper ventilation clearance as required for each appliance — failing to do so can void the manufacturer’s warranty.

Shop Appliances Installation Services

Shop Appliances offers professional installation services nationwide for select appliances, including:

  • Refrigerators (with water/ice)
  • Ranges (gas & electric)
  • Cooktops
  • Wall ovens
  • Microwaves
  • Dishwashers
  • Ice makers
  • Wine refrigerators
  • Washers & dryers
  • Pro-style appliances

Installation services are provided by licensed third-party professionals. Availability, pricing, and services vary by ZIP code. Enter your ZIP code on the product page or in the cart to view available options.