CLOSEOUTS Save Up to 65%HUGE PRESIDENT'S DAY Save Up to 50%GUARANTEED BEST PRICING No one beats usCLOSEOUTS Save Up to 65%HUGE PRESIDENT'S DAY Save Up to 50%GUARANTEED BEST PRICING No one beats usCLOSEOUTS Save Up to 65%HUGE PRESIDENT'S DAY Save Up to 50%GUARANTEED BEST PRICING No one beats usCLOSEOUTS Save Up to 65%HUGE PRESIDENT'S DAY Save Up to 50%GUARANTEED BEST PRICING No one beats us
Real experiences from verified orders

Hear how customers rate ShopAppliances.com

Read what homeowners, builders, and designers say about our pricing transparency, order follow-through, and problem-solving support before you place your own order.

Verified customers only

Every review is tied to a real order and screened before publishing.

Service you can measure

See ratings on speed, communication, and post-sale support.

What to expect

From first quote to installation day, learn where we shine and how we improve.

Talk with an expert

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Verified reputationUpdated daily

4.8

out of 5 stars

Based on 203 verified reviews from Google & ShopAppliances.com

5
93%
4
2%
3
0%
2
0%
1
4%

Verified based on 203 submissions

From recent projects

“They made coordinating our full kitchen renovation feel effortless.”

Alexandra in Austin, TX upgraded five luxury appliances with our concierge team guiding every step.

Responsive support

98% of shoppers rate our guidance as "outstanding"

From first consultation to post-install care, a dedicated appliance expert has your back.

Tailored solutions

Custom packages for builders & designers

We collaborate with trade partners on spec packages, exclusive incentives, and flexible logistics.

Trusted delivery

Coast-to-coast coverage

Seamless coordination with vetted carriers ensures your appliances arrive ready for installation.

All reviews

What customers are saying

We combine Google reviews with stories submitted directly to ShopAppliances.com so you can explore every experience in one place.

Showing 1-10 of 203 reviews
EH

Elle Hargrove

2 days ago

Amazing service I would recommend to…

Amazing service I would recommend to all friends and family.

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Customer
KP

Karla Poer

3 days ago

James B

James B. at Shop Appliances has been a most helpful and encouraging sales representative to work with as we purchased an Ilve Nostalgie gas range. He is very knowledgeable about the products, enthusiastic about the Ilve brand, diligent about assisting in solving problems, and patient with our questions/concerns (some resolved, some in process.) James is helping make our Ilve purchase not only a memorable one but a happy one. Thank you, James!

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Customer
JJ

Jonathan Jumbo

3 days ago

Amazing service

Amazing service Amazing service Amazing service

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Customer
RM

Ryan Martinez

3 days ago

Shopappliances has been a pleasure to work…

Shopappliances has been a pleasure to work with! Seemless work and continuous communication drives our working relationship that provides the best possible! 10/10 experience with Michael.

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Customer
BD

Bob Doyle

3 days ago

Great communication .

Great communication .. even during a snow storm!! They are timely with returning emails and keeping us in loop on timing of shipping, delivery dates and responding to questions. It was a pleasure to have a company that actually cares for their customers!

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Customer
DC

Doug Cole

3 days ago

Order a kitchen package to be delivered…

Order a kitchen package to be delivered to Las Vegas but it was delayed due to snow storm. Since it would not arrive in time I needed to cancel and they provided me with a full refund.

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Customer
RO

Robin

3 days ago

Mike responds quickly to phone calls…

Mike responds quickly to phone calls and gives great pricing! He is pleasant to talk to and always answers my questions!

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Customer
JG

Joseph Gorab

3 days ago

Shop Appliances offered great customer…

Shop Appliances offered great customer service on a tricky order that i had to adjust a couple of times. Very happy with their fast response times and flexibility in making sure i got what i needed.

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Customer
SP

Savannah Patten

3 days ago

Very fast customer service and the best…

Very fast customer service and the best prices available ! The agent was so helpful when I forgot to add part of my order and was able to get it squared away easily. Thank you so much ! Savannah

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Customer
TD

Terika Davis

4 days ago

5 Stars

Walid from Shop Appliances provided excellent customer service. He was patient, attentive, and made the entire experience smooth and stress-free. I truly appreciated his professionalism and willingness to help. I would definitely work with him again and recommend him to others.

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Customer
Page 1 of 21
Highlights

A snapshot of recent wins

From first-time homeowners to multifamily builders, these reviews capture how our team removes the friction from major appliance purchases.

Customer2 days ago

Amazing service I would recommend to…

Amazing service I would recommend to all friends and family.