Hear how customers rate ShopAppliances.com
Read what homeowners, builders, and designers say about our pricing transparency, order follow-through, and problem-solving support before you place your own order.
Verified customers only
Every review is tied to a real order and screened before publishing.
Service you can measure
See ratings on speed, communication, and post-sale support.
What to expect
From first quote to installation day, learn where we shine and how we improve.
Replies in under one business hour
4.8
out of 5 stars
Based on 243 verified reviews from Google & ShopAppliances.com
Verified based on 243 submissions
“They made coordinating our full kitchen renovation feel effortless.”
Alexandra in Austin, TX upgraded five luxury appliances with our concierge team guiding every step.
98% of shoppers rate our guidance as "outstanding"
From first consultation to post-install care, a dedicated appliance expert has your back.
Custom packages for builders & designers
We collaborate with trade partners on spec packages, exclusive incentives, and flexible logistics.
Coast-to-coast coverage
Seamless coordination with vetted carriers ensures your appliances arrive ready for installation.
What customers are saying
We combine Google reviews with stories submitted directly to ShopAppliances.com so you can explore every experience in one place.
zachary cohen
about 21 hours ago
Honestly
Honestly, I wasn't sure if this was going to be worth it, but im really glad I went for it. It's super easy to use and just works, no headaches. It feels solid and actually like it's going to last, which I really appreciate.
Robin
about 21 hours ago
I have been working with Mike for 3…
I have been working with Mike for 3 years and he has always been professional and fair in his pricing. We have been happy when our customers are happy!
gary zeichner
about 21 hours ago
Smooth, on-time delivery!
We were kept updated by the company, so we knew when the shipment would arrive. The driver had to negotiate our long driveway. He did it with ease. The crew was great! Thery carefully unloaded the oven/microwave and put it in the garage.
Winter Wheels
about 21 hours ago
Great communication coordinating…
Great communication coordinating delivery and appliance arrived on time. Would recommend based on service
Liliy Morozov
about 21 hours ago
Great experience
Thank you whalid , it was perfect experience ill definitely order again and recommend to Friends and Family members
Steve Yawk
about 21 hours ago
I would say this is the best appliances…
I would say this is the best appliances company - 100% trustful. Look for Walid he will take care of you, i promise .
Ben John
about 21 hours ago
What a fantastic experience i had with…
What a fantastic experience i had with shop appliances. Easy, fast and trustworthy. Huge thanks to the people that delivered my fridge and to walid also. Big help
Hadj Maghraoui
about 21 hours ago
Waleed was really helpful and so easy…Waleed was really helpful and so easy…
Waleed was really helpful and so easy to talk to . My wife and I couldn’t be more happy and satisfied. Thank you again Waleed .
Vernon Norman
7 days ago
Damaged Range and poor customer service
Shop appliances failed to deliver my range in good condition. It was damaged due to shipping they said. Instead of sending me a replacement they said the only thing they could do is offer me a refund. Now they won’t refund me on the range. Horrible customer service and business practices. Choose I would go anywhere else if I had to do it again.
gary zeichner
8 days ago
Smooth, on-time delivery!
We were kept updated by the company, so we knew when the shipment would arrive. The driver had to negotiate our long driveway. He did it with ease. The crew was great! Thery carefully unloaded the oven/microwave and put it in the garage.