Hear how customers rate ShopAppliances.com

Oven problems from the start

I have a dual fuel two oven setup. The two ovens cook at completely different temperatures than what they are set on. Each by a 10-50 degree differences. I have to turn one way down below the needed temperature and the other oven has to be set way above. I do not recommend purchasing from here verses a local dealer. A local dealer can send someone over right away to fix the problem. I feel totally robbed with these ovens and regret the purchase.

Working with ShopAppliance was wonderful

Working with James was a pleasure from beginning to end … so much so that I ordered a dishwasher the next day … James was very professional and KNOWLEDGEABLE which gave me comfort with his suggestions to buy a much better model than what I originally chose for only a few dollars more after the mfg rebate!

40" Ilve dual fuel range.

40" Ilve dual fuel range. First part of this review is on Shop Appliance. I was looking for the Ilve 40" range but couldn't find anyone that knew anything about it. That is until I called Shop Appliances. I got sales person Natasha on the phone she was great she new all about the Ilve line of ranges, she answered all my questions as the reviews on Ilve ranges were mixed. If you are lucky enough to get her as a sales person it is your lucky day. The range came with a little cosmetic damage. When I called Natasha she immediately put me in contact with Bill in the damage department. Bill was also great took care of my problem and sent it to Ilve which they too took care of my problem. Two great people at Shop appliances. Now to the review of the range. It is such a beautiful addition to our kitchen we love it. We have had it for 2 months now there is a little learning curve on starting the burners but no problems with them. The ovens are great. The only thing that won't fit in the larger oven is a regular size cookie sheet. Overall we are very pleased with the range. Would have loved to get the 48" one but our space only takes the 40" one. Thanks again to Natasha & Bill for all your help.

Great pricing…

James gave us great pricing on a set of Speed Queen washer & dryer. It was close to $500 less than a local competitor. He communicated in a prompt manner and provided a complete quote which met our needs. We highly recommend Shop Appliances for any appliances you need.

Amazing experience

Amazing experience, loved everything about it and was very quick with it

I had a great experience they are very…

I had a great experience they are very professional quick and very respectful

Unreal the products were phenomenal…

Unreal the products were phenomenal would 100% recommend

We were a little nervous at first to…

We were a little nervous at first to order our refrigerator online, but the model we wanted could not be delivered from all the other stores til the end of the month and some into mid next month. Shop appliances had the make and model we wanted and was able to have it to us within 3 days! And the price was the same too! We were apprehensive, but, it was a great experience! Ordering was easy, and the delivery men were professional and courteous and even slightly early. The whole transaction went smooth and I would highly recommend Shopappliances.com!

Thank you Brisilda

I had an great experience all the way thru the process even the delivery company was super helpful. I had a problem come up and when I contacted support they were quick to respond and very understanding. I had actually the same support person all the way as well. Brisilda Nerjaku was super helpful and walked me thru everything while also being patient with me I had some circumstances that slowed things on my end but again Brisilda was amazing and a pleasure to work with. 10/10 will buy from shop appliances again. Honestly Brisilda is a large part of why I would continue my business with this company because it is understandable that things happen but it is important how you handle them. Brisilda was compassionate and professional the entire time thank you so much it was a pleasure.

The service was poor

The delivery was over 2hours late having it arrive at 8:15 pm and they charged $100 to plug in the refrigerator. They didn't even remove the protective film or tape hold the drawers in place